Shipping + Handling

INTERNATIONAL
  • All International orders are shipped via DHL express.

  • $18 USD flat rate to the USA + Canada.

  • $17 USD flat rate for Asia.

  • $17 USD flat rate to UK and Europe destinations.

  • $27 USD flat rate fee for Rest of the world.

  • Please allow 2-5 business days for delivery (dependant on your delivery destination).

  • We offer On Demand Delivery with DHL express. You will receive an email/text message once your parcel arrives in your country and can opt to have the signature released, or sent to your local post office.

  • International orders (outside Australia) may be subject to duties and taxes by your local customs office when your order arrives in the destination Country. These will be billed direct by DHL and they will contact you direct to arrange payment. For an estimate of these charges, we recommend using a customs calculator or contacting your customs office.

  • Please be sure to include your phone number

JUST TO NOTE
  • We are not liable for lost, stolen or damaged products.

  • We will not be held liable for any fees or taxes related to customs and duties. It is at the customer’s discretion to be familiar with these fees.

  • Any international orders that are unclaimed will be sent back to us and the customer will be expected to pay for re-delivery.

  • Once an order is placed we strictly cannot make last minute changes. If you need to change your size and/or address, your order will be cancelled and you can repurchase again online.

  • We cannot leave parcels unattended. If no one is available to sign on delivery, DHL will rearrange delivery or you can contact your local DHL directly.

  • We strictly do not re-direct orders once dispatched, so please triple check the address provided before confirming your order.